Licensing & support
DocsNG is free-to-use software with every feature included. It is delivered as a Docker image and on the AWS, Azure and Google Cloud marketplaces — there is no sign-up, no account and no license key to activate.
Free to use
- All features are included by default, whichever way you deploy.
- No per-user, per-template or per-document fees.
- No platform sign-up, no activation, no telemetry.
How it's delivered
- Docker image — pull the image and run it with
docker compose. - Cloud marketplaces — deploy from the AWS, Azure or Google Cloud marketplaces.
- Runs on Linux, Windows, on-premises, any cloud, or fully air-gapped.
See the Deployment & DevOps guide for configuration, databases, TLS and hardening.
Air-gapped & offline
DocsNG requires no outbound calls at runtime and runs fully offline. Your database, signing keys and documents never leave your infrastructure.
Commercial support
The software is free without support. Optional support tiers provide guaranteed response times and channels:
| Plan | Availability | Response | Cost |
|---|---|---|---|
| Standard | Mon–Fri, 10:00–17:00 CET | 2 business days | €3,500 / year |
| Enterprise | Mon–Fri, 08:00–20:00 CET | 8 working hours | €7,000 / year |
| Premium | Mon–Sun, 08:00–20:00 CET | 4 working hours | €10,000 / year |
| Premium+ | 24/7 | 4 working hours | Contact us |
Training services for end users and for developers/administrators are also available. See Pricing & support for details.
Getting DocsNG
Try the live demo, then get DocsNG from a marketplace or pull the Docker image.
Need help? Contact us or try the live demo.